Optimyzn is seeking a Salesforce Administrator to join our team. This role is responsible for the daily configuration, support, maintenance, and enhancement of our Salesforce platform. Collaborating closely with management and our user community, the Administrator will identify, design, and implement new business processes. This position requires a blend of technical project coordination, system administration, report generation, and Salesforce analysis. Additionally, the Administrator will document workflows and processes while providing training and support to staff as needed

Key Responsibilities

• Manage, configure, and maintain enterprise applications to ensure high availability, security, and optimal performance.
• Provide daily technical support, identifying and resolving system issues.
• Administer user access, permissions, and roles while ensuring compliance with security protocols.
• Ensure data integrity and security through regular audits and updates.
• Plan and execute upgrades, seasonal releases, and long-term projects.
• Set sharing rules and organization-wide defaults.
• Develop, maintain, and enhance reporting solutions to support data-driven decision-making.
• Identify and implement process automation to improve efficiency and user experience.
• Collaborate with cross-functional teams (IT, Finance, Operations, etc.) to optimize system usage and fulfill reporting requirements.
• Maintain thorough documentation for system configurations, processes, and troubleshooting guides.
• Provide training and support to users, empowering self-service reporting and onboarding new users.
• Perform other duties as assigned.

Competencies

• Proficiency in system administration, including ERP, Salesforce, and other business applications.
• Strong analytical and problem-solving skills, with the ability to translate business workflows into actionable requirements.
• Exceptional communication skills, with the ability to explain technical concepts to non-technical users and produce clear written documentation.
• Proficiency in Microsoft Office Suite and Microsoft Power BI, with expertise in data collection, analysis, and reporting.
• Highly organized, detail-oriented, and effective in fast-paced environments.
• Strong business analysis skills and a solid understanding of company processes and industry trends.
• Experience with databases and business intelligence tools, applying technology-driven insights.
• Ability to work independently and collaboratively in a team environment.

Required Education and Experience

• At least 2 years of Salesforce Administration experience and strong knowledge of Salesforce products.
• Salesforce certifications required.
• Bachelor’s degree or equivalent professional qualification preferred.

Benefits

• Comprehensive health insurance, including medical, dental, vision, and an Employee Assistance Program (EAP).
• 401K retirement plan.
• Paid holidays, sick leave, and vacation time.
• Cell phone stipend.

About Us

At Optimyzn, we foster a collaborative and team oriented workplace where innovation and expertise drive success. We offer competitive compensation and comprehensive benefits to support our employees’ growth and well being.

Optimyzn is a leading Salesforce consulting firm committed to helping businesses maximize their CRM potential. We specialize in Salesforce implementation, customization, and optimization, delivering tailored solutions that enhance efficiency and drive business growth. Our team of experts partners closely with clients to transform their Salesforce experience and achieve their strategic objectives.

Final candidates will undergo a background check, motor vehicle report, and drug screening.

We kindly request that external recruiters refrain from contacting us regarding this role.